Loading...
HomeMy WebLinkAbout04-24-2018 Library Commission Agenda PacketSaratoga Library Commission Agenda - Page 1 of 2 Saratoga Library Commission Regular Meeting Agenda Date: Tuesday, April 24, 2018 Time: 7:00 p.m. Location: Saratoga Library/Community Room 13650 Saratoga Avenue Saratoga, CA 95070 Call to Order Roll Call Oral Communications on Non-Agendized Items Any member of the public may address the Library Commission for up to three (3) minutes on matters not on the Agenda. The law generally prohibits the Library Commission from discussing or taking action on such items. The Library Commission may choose to place the topic on a future agenda. Approval of Minutes Draft minutes for the February 27, 2018 Agenda Items 1. West Valley College Collaboration Summary: One of the Library Commission’s work plan items includes identifying opportunities to partner with West Valley College, including the 2019 Coral Reef Crochet Project. 2. Commissioner-Led Events: Junior Achievement Summary: The Library Commission work plan includes providing support for Library events and program. The Library Commission has been working to support the Library through coordination of events, such as Junior Achievement. 3. Library Card Promotion: Commissioner Engagement Summary: The Library Commission has been discussing opportunities to increase the number of residents with library cards and the initiative is included in the Commission’s work plan. Strategies identified for increasing the number of residents with library cards includes volunteering at outreach programs/events and conducting targeted outreach to Monte Sereno residents. Saratoga Library Commission Agenda - Page 2 of 2 4. Library Space Utilization Summary: Discuss and consider utilization of Saratoga Library space. 5. Community News & Trends Summary: Share news and trends within the community. Reports 1. Nancy Howe, Santa Clara County Librarian 2. Michael Eitner, Saratoga Community Librarian 3. Alice Patrick, Friends of the Saratoga Libraries 4. Saratoga Library Teen Advisory Board 5. Karen Burley, Library Commission Chair 6. Crystal Bothelio, Saratoga Deputy City Manager Summarize Action Items Agenda Items for Next Meeting – June 26, 2018 Adjournment Certificate of Posting of the Agenda, Distribution of Agenda Packet, & Compliance with Americans with Disabilities Act I, Crystal Bothelio, Deputy City Manager for the City of Saratoga, declare that the foregoing agenda for the meeting of the Library Commission was posted and available for review on April 18, 2018 at the City of Saratoga, 13777 Fruitvale Avenue, Saratoga, CA 95070 and on the City's website at www.saratoga.ca.us. Signed this 18th day of April 2018 at Saratoga, California. Crystal Bothelio, Deputy City Manager In accordance with the Ralph M. Brown Act, copies of the staff reports and other materials prov ided to the Library Commission by City staff in connection with this agenda are available at the office of the City Clerk at 13777 Fruitvale Avenue, Saratoga, CA 95070. Any materials distributed by staff after the posting of the agenda are made available for public review at the office of the City Clerk at the time they are distributed to the Library Commission. In compliance with the Americans with Disabilities Act, if you need assistance to participate in this meeting, pleas e contact the City Clerk at 408.868.1294 or npimentel@saratoga.ca.us. Notification 24 hours prior to the meeting will enable the City to make reasonable arrangements to ensure accessibility to this meeting. [28 CFR 5.102 -35.104 ADA title II] LIBRARY COMMISSION AGENDA PLANNER MEETING AGENDA ITEMS REPORTS February 27, 2018  Community News & Trends  2018 Commission Work Plan  Library District Year End Service Report  Summarize Action Items  Nancy Howe, County Librarian  Michael Eitner, Community Librarian  Alice Patrick, Friends  Teen Advisory Board  Karen Burley, Chair  Crystal Bothelio, Liaison March 5, 2018 5:00 p.m. Commission Work Plan Study Session April 24, 2018  Community News & Trends  West Valley College Collaboration  Commissioner-Led Events: Junior Achievement  Library Card Promotion: Commissioner Engagement  Library Space Utilization  Summarize Action Items  Nancy Howe, County Librarian  Michael Eitner, Community Librarian  Alice Patrick, Friends  Teen Advisory Board  Karen Burley, Chair  Crystal Bothelio, Liaison June 26, 2018  Community News & Trends  Summarize Action Items  Nancy Howe, County Librarian  Michael Eitner, Community Librarian  Alice Patrick, Friends  Teen Advisory Board  Karen Burley, Chair  Crystal Bothelio, Liaison August 28, 2018  Community News & Trends  Summarize Action Items  Nancy Howe, County Librarian  Michael Eitner, Community Librarian  Alice Patrick, Friends  Teen Advisory Board  Karen Burley, Chair  Crystal Bothelio, Liaison October 23, 2018  Community News & Trends  Summarize Action Items  Selection of Chair and Vice Chair  Review 2018 Work Plan, Consider 2019 Work Plan  Rescheduling December Meeting Date  Nancy Howe, County Librarian  Michael Eitner, Community Librarian  Alice Patrick, Friends  Teen Advisory Board  Chair  Crystal Bothelio, Liaison December 25, 2018*  Community News & Trends  Finalize 2019 Work Plan  Summarize Action Items  Nancy Howe, County Librarian  Michael Eitner, Community Librarian  Alice Patrick, Friends  Teen Advisory Board  Chair  Crystal Bothelio, Liaison Unscheduled Future Items  Interior Space Review Recommendations  West Valley College Collaboration & Next Steps * Meeting will be canceled or rescheduled LIBRARY COMMISSION DUTIES/PURPOSE, WORK PLAN, & MEMBERSHIP COMMISSION DUTIES/PURPOSE: Resolution No. 16-043: The Library Commission shall serve as a senior advisory and liaison body. Its basic responsibilities shall include the following: 1. Provide counsel and recommendations on Library policies, budgets, plans and procedures to the Saratoga City Council, the City staff, and the Santa Clara County Library staff and Saratoga Library Supervisor. 2. Identify and bring to the attention of the Ci ty Council , the City staff, and the Santa Clara County Library staff (as appropriate) present and prospective issues and questions relating to Library operation. 3. Participate, along with other appropriate governmental units, in explaining and interpreting matters pertaining to Library operation to Library users, Library support groups, and the general public. 4. Perform such other activities as may be directed by the Saratoga City Council. In carrying out its basic responsibilities, the Library Commission shall perform the following duties: 1. Hold formal meetings as required (see preceding Section on "Administration”). 2. Maintain communications with the City Council, the City staff, the Santa Clara County Library staff, and the Saratoga Library Supervisor on matters that have a significant impact on the Library's budget and operation. 3. Outreach to different community groups to inform them of library services and to receive suggestions on improving Library operation. 4. Maintain within the Commission a continuity of knowledge of the Library, its operation and its problems. 5. Keep generally informed on technical developments that could have a bearing on the Library's operation. 6. Participate in the general planning of the library's operation and in the planning of events related to the Library. 7. Work with "Friends of the Saratoga Libraries" and other support groups as may be desirable in the planning of their activities. 8. Promote optimal utilization of the library space, and encourage service mindedness on the part of all having to do with providing Library service to the public. 9. Engage the Saratoga Library Youth Advisory group in matters concerning use of the Library and programs. 2018 LIBRARY COMMISSION WORK PLAN KEY POINTS OF WORK PLAN 1. Support library events and programs 2. Promote library events and programs; engage in information sharing with library and public 3. Identify continuing opportunities to partner with West Valley College 4. Help increase the number of residents with library cards TOPICS IN DETAIL  Support Library Events and Programs I. Attend library events as Commissioners and/or participants (eg, Silicon Valley Reads programs, trivia events, etc.) II. Volunteer to assist library staff at library events (for example, Junior Achievement) III. Volunteer at outreach programs (eg, Saturday Farmers Market, Movie Nights, Blossom Festival) to increase number of card holders to 85% of Saratoga and Monte Sereno residents  Promote library events and programs; engage in Information sharing with the library and the public I. Brainstorm with Diane Roche (County marketing person) on ways to promote Library events and programs II. Spread awareness via our networks of library events and offerings and encourage attendance (for example, post in Nextdoor Saratoga, post on Facebook page, tell our Book Clubs, etc.) III. Update Saratoga News of upcoming library events IV. Write an article for Saratoga Source (monthly e-newsletter) or Saratoga Newspaper to feature library program(s) V. Provide recommendations to library staff at Commission meetings. This would include ideas for programs that our community is interested in (eg, 3D printing); new trends, and upcoming community events where outreach might occur VI. Attend annual Friends and Commissioner forum VII. Visit other County Library Commission and JPA meetings  Identify continuing opportunities to partner with West Valley College I. Work on 2018 – 2019 Coral Reef Crochet Project (schedule viewing of Chasing Coral at Library, encourage crochet circles, attend seminars, help with displays), with West Valley College taking the lead on this effort  Help increase the number of residents with library cards I. Volunteer at outreach programs II. Target Monte Sereno residents CURRENT MEMBERSHIP Name Term End City Email Anandi Krishnamurthy 9/30/2018 akrishnamurthy@saratoga.ca.us Flora Hoffman 9/30/2019 fhoffman@saratoga.ca.us Karen Burley 9/30/2020 kburley@saratoga.ca.us Steven White, Monte Sereno Representative 9/30/2021 swhite@saratoga.ca.us Robert Gulino 9/30/2021 rgulino@saratoga.ca.us Saratoga Library Commission Agenda - Page 1 of 3 Minutes Saratoga Library Commission Regular Meeting February 27, 2018 Call to Order Chair Burley called the meeting to order at 7:04 p.m. in the Saratoga Library Community Room at 13650 Saratoga Avenue. Roll Call Present: Chair Karen Burley, Vice Chair Flora Hoffman, Commissioner Anandi Krishnamurthy, Steven White Absent: Commissioner Robert Gulino (excused) Also Present: Emily Lo, Chris Brown, Michael Eitner, Alice Patrick, Elicia Ye, Rita Wang, Crystal Bothelio Oral Communications on Non-Agendized Items None Approval of Minutes: Draft minutes for the December 19, 2017 HOFFMAN/ KRISHNAMURTHY MOVED TO APPROVE THE DRAFT MINUTES FOR THE DECEMBER 19, 2017. MOTION PASSED. AYES: BURLEY, GULINO, HOFFMAN, KRISHNAMURTHY, WHITE. NOES: NONE. ABSTAIN: NONE. ABSENT: NONE. Agenda Items 1. Review of Draft 2018 Work Plan, Consider 2017 Accomplishments Summary: Every year, the City Council considers and authorizes Commission work plans. Typically, the Commission also presents progress on existing work plan items. The Council review of work plans typically happens in the beginning of the calendar year. The Commissions are scheduled to present their work plans during a study session on March 5, 2018 at the Saratoga Prospect Center, Grace Building. The Library Commission is scheduled to present its work plan at 6:00 p.m. Vice Chair Hoffman and Commissioner Gulino volunteered to make revisions to the Library Commission work plan for Commission consideration and review. Action: Review and finalize the draft 2018 work plan, identify Library Commission accomplishments to be highlighted. The Commission reviewed the draft work plan and accomplishments and provided feedback on requested changes to both. 2. Library District Year End Service Report Action: Discuss the Santa Clara County Library District’s Year End Service Report. Saratoga Library Commission Agenda - Page 2 of 3 County Librarian Nancy Howe provided an overview of the Library District Year End Service Report. 3. Community News & Trends Summary: Share news and trends within the community. Vice Chair Hoffmann announced the Blossom Festival. Community Librarian Michael Eitner spoke about the changes that have been observed since the Library extended its hours in January 2018. County Librarian Nancy Howe introduced the Food for Fines amnesty program. Reports 1. Nancy Howe, Santa Clara County Librarian County Librarian Nancy Howe spoke about: the Commissioners Forum; Silicon Valley Reads; the movie, “The Public”; and the Library District headquarters building. 2. Michael Eitner, Saratoga Community Librarian January M and T data already disc. Community Librarian Michael Eitner shared: the Saratoga Library factsheet; and results of the January survey. 3. Alice Patrick, Friends of the Saratoga Libraries Friends of the Saratoga Libraries President Alice Patrick shared information about: new carpeting in the Book-Go-Round; citywide mailing; paperback sales; Blind Date with a Book event; donations received from friends and family of Bill McDonnal; Blossom Festival; 2018/19 Board Nominating Committee; Friends documents from 1995 to 2010 found in the Library; and the 35th anniversary of the Book-Go-Round as an operation and the 90th anniversary of the Book-Go-Round building. 4. Saratoga Library Teen Advisory Board Teen Advisory Board Members Elicia Ye and Rita Wang shared information about upcoming Teen Advisory Board activities. 5. Karen Burley, Library Commission Chair None 6. Crystal Bothelio, Saratoga Deputy City Manager Saratoga Library Commission Agenda - Page 3 of 3 Deputy City Manager Crystal Bothelio shared information about #SaratogaROCKS, Paint the City Kickoff, State of the City, and Saratoga Safety Fair. Summarize Action Items Staff agreed to finalize changes to the Accomplishments and Work Plan. Chair Burley agreed to speak with Commissioner Gulino to see if he will be able to attend the Commission Work Plan Study Session. The Commission agreed to identify locations to place the new Saratoga Library factsheet. Agenda Items for Next Meeting – April 24, 2018 None Adjournment Chair Burley adjourned the meeting at 8:46 p.m. Minutes respectfully submitted: Crystal Bothelio, Deputy City Manager City of Saratoga Serving the unincorporated areas of Santa Clara County and the cities of Campbell | Cupertino | Gilroy | Los Altos | Los Altos Hills | Milpitas | Monte Sereno | Morgan Hill | Saratoga March 2018 Commission Report Nancy Howe, County Librarian Early Literacy Concerts featuring Jim Gill Santa Clara County Library District is committed to providing quality early learning initiatives and programming, as well as providing training in early literacy best practices for our librarians. The early literacy concerts with musician, author and child development specialist, Jim Gill, is a current example of how we are bringing quality early learning initiatives to our Library District. Come into the library this month for lots of joyful hand clapping, foot stomping, dancing and singing! Jim Gill’s Family Concerts teach young children the fundamentals of early literacy—the kids only know they’re having fun! Talking, singing, reading, writing and playing are key to building pre-reading skills in children 0-5 years old. Our family early literacy concerts are a great way for the whole family to have fun together while the little ones build important skills that will help them become better readers. March 15th at the Saratoga and Morgan Hill Libraries and March 16th at the Campbell and Los Altos Libraries. New Passport Service at the Library- Coming in April The library has a robust collection of travel books, Rosetta Stone, information on different countries, cultures, international foods, etc. To enhance our patron experience, as well as bring in new visitors from the community, we will soon be piloting a new, service at two of our libraries--passports. Based on the valuable experience we gain from this pilot, if successful, we will consider expanding this service to additional libraries. Beginning in April, SCCLD will be offering passport services as an official Passport Acceptance Facility. We will be opening the doors at our official passport offices on April 2, at Serving the unincorporated areas of Santa Clara County and the cities of Campbell | Cupertino | Gilroy | Los Altos | Los Altos Hills | Milpitas | Monte Sereno | Morgan Hill | Saratoga the Milpitas Library and April 3 at the Cupertino Library. Early appointments, website launch and our official public announcement will take place around the week of Mar 12 to generate awareness. All appointments must be reserved at least 12 hours in advance online. No walk- in appointments will be accepted Milpitas Passport Office Hours: Cupertino Passport Office Hours: Sun 11am – 4pm Tue 1 – 7pm Mon 1 - 7pm Wed 11am – 4pm Tues 11am – 4pm Thur 1 – 7pm Wed 1 – 7pm Fri 11am – 4pm Thur 11am – 4pm Sat 11am- 4pm We will provide the following services: • First-time passports • Renewals for passports issued before the applicant was 16 years of age • Renewals for expired passports issued more than 15 years ago • Replacements for lost, stolen, or damaged passports. • Passport photo service ($12 for a set of two photos) With our extended hours and welcoming environment, we expect this will be a popular and heavily used service. Silicon Valley Reads 2018 Kicking off the second official month of Silicon Valley Reads events, more than 75 free public events are scheduled in March throughout Santa Clara County. Author talks, panel discussions, films, art exhibit, workshops for caregivers, story times and activities for children and teens are coming up in the next few weeks, including: Thur, March 8, 6:30 p.m., Tech Museum of Innovation Panel discussion on “Using Technology, Innovations and Data To Create A New Future for Caregiving” with Rajiv Mehta, CEO and Founder of Atlas of Caregiving, Dawn N afus, Anthropologist, Senior Research Scientist, Intel, and Gary Wolf, Co -Founder, Quantified Self, and Contributing Editor, Wired. Moderated by former Mercury News Editorial Page Editor Barbara Marshman. Serving the unincorporated areas of Santa Clara County and the cities of Campbell | Cupertino | Gilroy | Los Altos | Los Altos Hills | Milpitas | Monte Sereno | Morgan Hill | Saratoga Author Wendelin Van Draanen In addition to visiting public schools, the author of The Secret Life of Lincoln Jones (grades 4- 7) will meet with teens at Cupertino Library on Tue, March 13, 4 p.m. and adults interested in children’s literature on Tue, March 13, 7 p.m. Maximize your Memory Presented in English and Mandarin, this program covers how memory works, the difference between normal and abnormal memory loss, tips for increasing your memory and three keys to maintaining brain health. Fri, March 16, 10:30 a.m. at the Saratoga Library Final appearances by Rachel Khong The author of Goodbye, Vitamin will be at Gilroy Library on Sat, March 24, 11 a.m., Morgan Hill Library on Sat, March 24, 3 p.m. To see the full calendar of free public events in March throughout Santa Clara County Library District, visit www.sccl.org/svr. LIBRARY TRENDS: The current trend to expand library open hours is not unique to SCCLD. As a result of the data from the 2016 customer survey about the open hours most desired by our patrons, Los Altos, Milpitas, Woodland and Saratoga have all expanded their open hours over the past year. At the January Joint Powers Authority Board meeting, the JPA asked SCCLD to prioritize expanding open hours in the next fiscal year’s budget. The desire and need to offer open hours that match the current lifestyles in our district, including weekends and evening hours extending beyond peak commute times, is a trend that other library systems are also experiencing. Serving the unincorporated areas of Santa Clara County and the cities of Campbell | Cupertino | Gilroy | Los Altos | Los Altos Hills | Milpitas | Monte Sereno | Morgan Hill | Saratoga Report finds strong demand for more hours at SF libraries By Joshua Sabatini on February 25, 2018 San Francisco’s 28 library locations offer patrons 1,460 open hours weekly, 21 percent more than city law and voters require — but a new study shows there is demand for even more. A report recently completed for the San Francisco Public Library by the City Controller’s Office recommends that the library should consider adding hours to “reduce gaps in system-wide coverage and alleviate high demand on some days and times at specific libraries.” The report, a voter-mandated library hour study that must be completed every five years, recommends adding hours on Sundays and Fridays. “Visitor traffic is consistently high from opening to closing at most libraries on these days, likely due to a combination of high demand and libraries being open fewer hours in the day, and extending opening and closing times on these days would likely benefit the largest number of patrons,” the report said. The report also recommends extending opening and closing times on other days “at locations demonstrating latent demand.” “Usage is consistently high at the existing 5 p.m. and 6 p.m. closing hours, and many libraries are busy in the opening hour,” the report said. Deric Licko, the City Controller’s project analyst, cited one example when presenting the report to the Library Commission in early February. “On Mondays at 1 p.m., when the [Mission] branch doesn’t open until 1 p.m., is one of the Mission Branch’s busiest times,” Licko said. “Similarly, Mondays at 5 p.m., Mission branch is much busier than Tuesdays at 5 p.m. when it’s open until 9 p.m., which suggests to us that a lot of patrons are trying to get to the Mission library before it closes at 6 p.m. [on Mondays].” The Library did add 85 open hours in June 2017 to ensure all locations were open seven days a week. At the time, 18 branches were open seven days a week but nine were not. The decision came before the 5- year analysis released earlier this year. Serving the unincorporated areas of Santa Clara County and the cities of Campbell | Cupertino | Gilroy | Los Altos | Los Altos Hills | Milpitas | Monte Sereno | Morgan Hill | Saratoga “The Main Library and most of the busiest branches received no additional open hours in June 2017, and the Library should consider re-allocating some open hours to these libraries to alleviate high demand and potentially expand the coverage footprint,” the report said. In response to the report, Library Commissioner and head Librarian Luis Herrera said there were budget constraints on adding more hours, but the library would likely re-examine the hours offered at a later date. The library’s current budget of $137.85 million is proposed to grow to $163.64 million next fiscal year. The report also suggests piloting longer hours to see how they impact usage. Of the patrons surveyed as part of a study, 59 percent said they would use additional hours if provided. Serving the unincorporated areas of Santa Clara County and the cities of Campbell | Cupertino | Gilroy | Los Altos | Los Altos Hills | Milpitas | Monte Sereno | Morgan Hill | Saratoga April 2018 Commission Report Nancy Howe, County Librarian Food for Fines Bringing Patrons to the Library in April Santa Clara County Library District (SCCLD) currently has over 100,000 patrons with an outstanding fine or fee on their library card. Many of these include students, seniors and low-income patrons. In an effort to welcome our patrons back to the library, SCCLD will be offering a Food for Fines program in the month of April through a partnership with Second Harvest Food Bank. From April 2-30, patrons can bring in any non-perishable food donation per account and have up to $100 waived from their outstanding fines/fees. We recognize that living in the Silicon Valley is expensive. One in four residents of the county are food insecure, meaning they do not have reliable access to a sufficient quantity of affordable and nutritious food. Food for Fines will feed the mind and the body. Offering this program in April, we’re able to welcome our patrons back to the library just in time for summer, and provide much needed food to the residents who are at risk for hunger. We are supporting this program through a wide variety of promotional activities including flyers in English/Spanish, press release, working with our local schools, and a media event at Gilroy Library on Saturday, Apr 7 at 10:30am , just to name a few. We will also be emailing 75K patrons with outstanding fines to let them know about the program and welcome them back to the library by making a food donation. For more details, visit http://www.sccl.org/foodforfines Serving the unincorporated areas of Santa Clara County and the cities of Campbell | Cupertino | Gilroy | Los Altos | Los Altos Hills | Milpitas | Monte Sereno | Morgan Hill | Saratoga New Passport Service at the Library- UPDATE Beginning in April, SCCLD will be offering passport services as an official Passport Acceptance Facility. We will be opening the doors at our official passport offices on April 2, at the Milpitas Library and April 3 at the Cupertino Library. All appointments must be reserved at least 12 hours in advance online. No walk-in appointments will be accepted Milpitas Passport Office Hours: Cupertino Passport Office Hours: Sun 11am – 4pm Tue 1 – 7pm Mon 1 - 7pm Wed 11am – 4pm Tues 11am – 4pm Thur 1 – 7pm Wed 1 – 7pm Fri 11am – 4pm Thur 11am – 4pm Sat 11am- 4pm We will provide the following services: • First-time passports • Renewals for passports issued before the applicant was 16 years of age • Renewals for expired passports issued more than 15 years ago • Replacements for lost, stolen, or damaged passports. • Passport photo service ($12 for a set of two photos) UPDATE: W ith a press release issued on March 15, as of March 29, we have taken 200 appointments in Cupertino and 150 in Milpitas. This takes us through the end of April and every Saturday through mid-May in Cupertino and every appointment through mid-April plus every Sunday appointment through the end of April in Milpitas. We anticipate our Passports to be a very popular and highly valued service. JOINT POWERS AUTHORITY MEETING The JPA Finance Committee Meeting is scheduled for Wednesday, Apr 11 from 2-3:30pm at the Services and Support Center. On the agenda is the first review of the FY18-19 budget. In addition, the next JPA meeting will be held on Thursday, Apr 26 from 1:30 -3:30pm at the Services and Support Center. Serving the unincorporated areas of Santa Clara County and the cities of Campbell | Cupertino | Gilroy | Los Altos | Los Altos Hills | Milpitas | Monte Sereno | Morgan Hill | Saratoga STAFF DEVELOPMENT DAY- April 27, 2018 Every other year, we close our libraries and take a day to bring together the SCCLD staff. It is important that we learn, grow and develop new skills together as a team. As our community needs change, it affects the services needed from the library and we must continue to adapt. For a broader view of the changing landscape for libraries and library professionals, please see the Trend Report. As a reminder, all SCCLD libraries will be closed on Friday, April 27 for Staff Development Day. LIBRARY TRENDS: As libraries and the role they play within the community continues to evolve, so must our staff. From recruiting to training to customer service, we will continue to focus on the future of libraries and what steps we need to take along the way to adapt with the changes. While we are mostly focused on our patrons and providing the best patron experience, this requires that we are also looking internally and ensuring we are structured, trained and have the righ t staff to deliver on this patron experience. Transforming the Library Profession Recruiting librarianship's best and brightest By Hallie Rich and Sari Feldman Technological advancements are driving an increasingly interconnected global landscape, which contributes to rapid political, economic, social, and environmental change. Faster communication systems and enhanced access to information bind countries, economies, and businesses in far more complex ways than we have ever conceived. This interdependence on a global scale makes risks such as rising Serving the unincorporated areas of Santa Clara County and the cities of Campbell | Cupertino | Gilroy | Los Altos | Los Altos Hills | Milpitas | Monte Sereno | Morgan Hill | Saratoga socioeconomic inequality particularly pernicious because of the inherent instability of weak economies and social fragility. The good news for libraries is that investment in drivers of inclusive growth —public services such as schools, libraries, and telecommunications infrastructure—represents a critically important risk mitigation strategy. Education and knowledge are essential to successful communities, organizations, and economies, and they represent the future for the information profession if, of course, library professionals keep pace with the changing dynamics of the various communities they serve. In order to be effective in this evolving global landscape, library organizations must be nimble, creative, and customer-focused, and—above all—must embrace learning. Gone are the days when libraries cornered the market on information, delivering value almost exclusively as content providers. Library work creates value today in ways that are far more personal and collaborative. Library professionals need to be viewed as trusted advisors, but trust grows only when we build relationships with our customers. For instance, the library as provider of access to technology is insufficient if, like approximately 70 million American adults, the library customer lacks the basic digital literacy skills needed for robust online use. (See John B. Horrigan’s June 2014 paper “Digital Readiness.”) Economic inequality most certainly plays a role in digital literacy, serving both as a driver of the digital divide and a condition exacerbated by a global economy that requires digital participation. The library professional who builds relationships—one who can coach, teach, or direct the customer to resources that support digital readiness—is the one who provides value today. Library professionals support the unique information needs of library customers by facilitating learning experiences. Now is the time for those of us within the library profession to recast the image of the library professional. It’s not about replacing gray buns and glasses with pink hair and tattoos (although both images are tired tropes at this point); it’s about demonstrating that library professionals see the critical difference between tracking down an answer to a question for customers and helping customers craft the questions they need to ask. Today’s library is less about what we have for people and more about what we do for (and with) people. This distinction is important because communicating the value of the library professional is the only way to ensure our future viability. We must tell the story in a way that Serving the unincorporated areas of Santa Clara County and the cities of Campbell | Cupertino | Gilroy | Los Altos | Los Altos Hills | Milpitas | Monte Sereno | Morgan Hill | Saratoga resonates with the customer, attracts talent to the profession, and secures funding from k ey stakeholders. Engage customers Today’s library professionals are the “genius bar” for everyday users. From school libraries to public libraries, academic library spaces, and more, customers expect library professionals to support their information needs regardless of the format of that information. At a time when content is not reserved to a particular conduit, library professionals must become format - agnostic information experts, providing equitable access to physical material, internet - connected devices, and online content all while helping customers develop the skills needed to take advantage of the educational, economic, and social opportunities asso ciated with technology. While the addition of technology into the content provider space is not a dramatic transformation of the library professional’s work, we can see the meaning of “access” evolving as we increasingly help customers—be they students, entrepreneurs, or curious creatives— develop their own content and make it available to others. For example, libraries of all kinds now offer makerspaces with equipment, software, and services to stimulate content creation. As expectations and demand for expe riential learning opportunities grow, library professionals are at the forefront of providing training in digital media, including animation, video recording and editing, and app development; helping indie authors self -publish content on library platforms; and supporting researchers using Big Data stores and stimulating innovation by managing Big Data repositories. The movement from consuming content to creating content is opening opportunities for the new library professional. Professionals in the academic library, school library, and public library environment are not simply making other people’s great ideas and stories available to their customers; they are delivering learning experiences that inspire great ideas and stories from their customers. To put it another way, library professionals are not just providing the menu; they are cooking the meal with customers. Attract new professionals Serving the unincorporated areas of Santa Clara County and the cities of Campbell | Cupertino | Gilroy | Los Altos | Los Altos Hills | Milpitas | Monte Sereno | Morgan Hill | Saratoga As the library profession transforms to respond to an increasingly high-tech/high-touch environment, the talents and skills embodied by all library professionals are necessarily changing. We need to recruit a more diverse and creative workforce by starting to tell a different story about the library profession and creating a pipeline of talent to deliver in the new service models for all library types. It was difficult even a decade ago to imagine having a world of information always available in your pocket, but now it is almost as difficult to imagine not being connected to people, places, and things 24/7. One implication of this rapid adoption of mobile technology is that it’s entirely possible that some individuals will never set foot into a library for the first two decades of their life. Given this context, we need to develop a plan for bringing the best and brightest to the library workplace to be part of the transformation within our profession. How will we recruit talent when that talent’s experience with library organizations may be limited to simply downloading content from their school or public library or, worse, grounded in old stereotypes of libraries as passive vehicles for content consumption? We need to clearly demonstrate how traditional library values can leverage dynamic disruptions in technology to deliver meaningful learning experiences for customers. F or instance, library professionals are rallying around our professional value of open access to develop training programs that help customers access robust innovations in health care, education, and government service delivery through the growing “internet of things.” Repositioning the library professional as an educational resource for a more interconnected global community more accurately describes contemporary library work. Appealing to the interests of those who enjoy working with people, solving problems, and designing innovative approaches to tackling challenging questions will be crucial to future talent attraction. Advance information policy agenda and advocacy It stands to reason that information professionals deliver significant value in a knowledge - based economy. However, library professionals have the opportunity to better engage national decision makers and influencers through strategic communication and out reach that illustrates the value of libraries in economic and social terms. Elevating awareness of the library Serving the unincorporated areas of Santa Clara County and the cities of Campbell | Cupertino | Gilroy | Los Altos | Los Altos Hills | Milpitas | Monte Sereno | Morgan Hill | Saratoga professional’s critical role in the digital age—and the expanding opportunities that still remain within library organizations—will be most powerful when we align our outcomes with the agendas of key decision makers at the national level and with funding organizations and prospective collaborators such as foundations, government agencies, and businesses. The Policy Revolution! initiative of ALA’s Office for Information Technology Policy provides critical direction to maximize the efforts of a coordinated advocacy approach. While the priority in communicating the positive and robust contributions that libraries make in the way of economic and social growth is to secure and stabilize library funding, we also see advocacy around issues of national information policy energizing our profession. The profession’s core values of equitable access, privacy, and intellectual freedom have been activated in recen t legislative and regulatory efforts related to broadband access (E-Rate), net neutrality, the USA Patriot Act, and the Electronic Communications Privacy Act. Ultimately, we will be most successful as a profession when we advocate collectively and collaboratively, regardless of library type. Articulating the value of the library professional in ways that resonate with national decision makers and influencers will be most successful when we demonstrate how the library professional supports learning in the co ntext of inclusive growth. This kind of credibility can be helpful in policy discussions that deal less with library funding and more with issues that advance the broader public interest. Today our experienced professionals and new library workers must fin d their passion around people to build an educated and involved citizenry and ensure digital and economic opportunity for all. Library professionals are the essential element of strong schools, colleges, universities, and public communities. 1 SARATOGA LIBRARY REPORT March 2018 Mike Eitner, Community Librarian STATISTICS January 2017 January 2018 February 2017 February 2018 Total Circulation 92,176 95,203 86,570 86,967 Adult/Teen Circulation 48,654 50,361 44,908 44,863 Children’s Circulation 43,522 44,842 41,662 42,104 Use of E-Book Collection (OverDrive Vendor) 2.488 2,770 2,502 2,532 Use of Downloadable Audio Books (OverDrive Vendor) 1,214 1,514 1,012 1,509 Total Number of Programs 71 74 77 77 Programs Total Attendance 2,233 2,509 2,527 2,777 Unique WiFi Users 5,319 5,166 New Library Cards Issued 222 256 245 322 Gate Count: Library Use 32,970 35,058 32,915 30,848 Outreach Events 1 1 1 2 Outreach Total Attendance 82 118 55 22 Volunteer Hours 1,424 1,595 1,330 1,266 FOOD FOR FINES During April, the Saratoga Library and all other Santa Clara County Library District locations will test a one-month pilot program offering amnesty of up to $100 in overdue fines in exchange for a food donation. The goal of the pilot is to give patrons a simple way to clear their records and welcome them back to the library – especially those with limited funds who are the most negatively impacted. For those patrons owing $20 or more, it is an opportunity to return to a borrowing status so they can once again become active library users. The library will partner with Second Harvest Food Bank to collect food donations. While many organizations collect food donations during the holidays, hunger is a year-round issue. By offering the pilot in April, the library hopes to generate much needed food for Santa Clara County. SPOTLIGHT ON APRIL PROGRAMS Children Lego Club, Monday, April 2 and April 16, 4:00 p.m. Love LEGOs? Kids of all ages are invited to drop in and create all sorts of fun. The library provides the LEGOs, you provide the creativity! 2 Python Ron, Saturday, April 7, 4:00 p.m. Slither or crawl to the Community Room to meet some of Ron's reptilian friends. From an 18 foot python to a little 4 foot lizard you can get up and personal with some amazing critters. All ages are welcome. Chamber Music by the Bay, Saturday, April 21, 11:00 a.m. Hey kids! What happens when a viola and cello meet, play together, and challenge one another to be more creative than the next? Why do we make music, and how do our instruments work? Find out and have fun while you move to the music and explore a musical instrument petting zoo. All ages are welcome. Teen Instagram Worthy, Friday, April 6, 3:30 p.m. Are you on Instagram? Would you like to learn how to take great pictures to post there? Join our workshop and learn from successful Instagrammers. This workshop includes a competition where you can show off your new skills and win prizes. This program is organized and conducted by the Saratoga Library Teen Advisory Board. Adults Finance for Normal People, Tuesday, April 3, 7:00 p.m. Professor Meir Statman is the Glenn Klimek Professor of Finance at the Leavey School of Business at Santa Clara University and the author of Finance for Normal People: How Investors and Markets Behave. He will discuss investment mistakes people make and how to correct them. Financial Planning for Alzheimer's Disease in English and Mandarin, Friday, April 6, 10:30 a.m. In this interactive program participants will learn about important financial issues to consider, how to put plans in place, and how to access critical financial resources as you or loved ones age. This workshop will be held in both English and Mandarin in concurrent sessions. The English presentation will be in the Community Room and the Mandarin will be in the Training Room. The workshops are by the Northern California chapter of the Alzheimer's Association. April in Paris, Friday, April 13, 10:30 a.m. Travel photographer John Trudeau will introduce us to his favorite walking tours in the City of Lights. Go off the beaten path to discover new corners of everyone's favorite city Paris. For additional details about events, click on “Events” at www.sccl.org. 3 4 5 RECENT PROGRAMS Quack and Wabbit Puppet Theater St. Patrick’s Day Craft Thank you Friends of the Saratoga Libraries for generously funding library programs and events! OUTREACH Saratoga Library staff visited West Valley College and Daves Avenue Elementary School. 1 SARATOGA LIBRARY REPORT April 2018 Mike Eitner, Community Librarian CREATING THE NEXT GENERATION OF READERS THROUGH SONG AND PLAY For parents and caregivers, there are five key early literacy practices they should engage in with their children to promote reading readiness: talking, singing, reading, writing, and playing. Saratoga Library plays a vital role in demonstrating these practices to parents. As just one example, the Saratoga Library hosted singer Jim Gill on March 15. After the concert, parents and caregivers reported the following: • 98% learned something they can share with their children. • 94% intend to spend more time interacting with their children. • 91% felt more confident helping their children learn. One patron noted the concert was a “great way to get community together and learn new ways to sing and dance with your children.” Another noted that literacy skills through song are easy for the little ones. Finally, a parent remarked it was wonderful to see her husband be silly. Through early-literacy focused programs, the Saratoga Library has a positive impact on our community by ensuring children are ready to read — the foundation for success in life. STATISTICS February 2017 February 2018 March 2017 March 2018 Total Circulation 86,570 86,967 93,011 98,245 Adult/Teen Circulation 44,908 44,863 48,293 51,049 Children’s Circulation 41,662 42,104 44,718 47,196 Use of E-Book Collection (OverDrive Vendor) 2,502 2,532 2,401 2,931 Use of Downloadable Audio Books (OverDrive Vendor) 1,012 1,509 1,122 1,746 Total Number of Programs 77 77 77 94 Programs Total Attendance 2,527 2,777 2,902 2,928 Unique WiFi Users 5,166 5,674 New Library Cards Issued 245 322 213 246 Gate Count: Library Use 32,915 30,848 36,814 36,624 Outreach Events 1 2 3 2 Outreach Total Attendance 55 22 376 108 Volunteer Hours 1,330 1,266 1,458 1,429 2 SPOTLIGHT ON MAY PROGRAMS Children Superhero Academy, Saturday, May 5, 10:00 a.m. – 12:00 p.m. Complete a variety of tasks in the Children’s Room to become a certified member of the Library League of Superheroes! And don’t forget to pick up your free comic book! Bilingual Mandarin Storytime, Tuesday, May 22, 11:00 a.m. Children's Librarian Jean will read books, lead songs, conduct flannel board stories, and perform finger plays. Babies, toddlers, preschoolers and their parents and caretakers are welcome! 内容有图画书， 童谣， 绒布板故事， 手指谣，逰戏和手工。歡迎幼兒們和家長, 保母一起來學! Teen College Day, Saturday, May 12, 10:00 a.m. Are you a thinking about college? Are you overwhelmed by the process? Do you just need a little bit more information? Listen to a panel of high school seniors and college students share their experiences and have your questions answered. Adults Yoga, Monday, May 7, 14, and 21, 7:00 p.m. Join us for beginning yoga classes with our instructor Geetika. Yosemite: High-Country Treks, Friday, May 11, 10:30 a.m. John Trudeau will share some recent highlights from a number of magnificent high-country treks in Yosemite, including photos from hikes up Half Dome, Clouds Rest, Gaylor Lakes, and Yosemite Falls. Join us, as we get away from the crowds, and enjoy some stunning views of Yosemite from places in the park where you might not have been yet. Preparing for Home Emergencies, Saturday, May 12m 3:00 p.m. Staff from the Santa Clara County Fire District will discuss fire safety, including what to do to prevent and how to respond to brush, in-home, gas, and electrical fires as well calling 911. For additional details about events, click on “Events” at www.sccl.org. 3 4 RECENT PROGRAMS Finance for Normal People Fingerprint Art Thank you Friends of the Saratoga Libraries for generously funding library programs and events! OUTREACH Saratoga Library staff visited the Lunar New Year celebration at Hakone Gardens and the farmer’s market at West Valley College. Friends report for the April 24, 2018 Library Commission meeting 1. We were prepared to participate in the Blossom Festival 3/24 but that was canceled due to weather. We are working on staffing for the rescheduled festival in June. 2. The nominating committee for the 2018-2019 board has identified prospects for Recording Secretary, Program chair, Publicity chair, and Community Events chair. We are still in need of a Newsletter chair. 3. The board has approved by-law changes to add policies for electronic voting, conflict of interest, gift acceptance, and whistle blower/complaint resolution. The final vote on the changes will be held at the June General Meeting. 4. On 4/20, we will host Carole Bumpus, author of “A Cup of Redemption” and “Recipes for Redemption”, to discuss travel, history, and food. 5. At the February board meeting, Diane Roche showed us how the Go Go Biblio popup vehicle would look with various colors and fonts and we chose a color and font for the Saratoga library vehicle. On April 5, we held an email vote to approve having different images on each side of the vehicle. 6. The Book-Go-Round will participate in the Saratoga Spring Wine Stroll on May 12. Respectfully submitted, Alice Patrick CITY OF SARATOGA Memorandum To: Library Commission From: Crystal Bothelio, Deputy City Manager Date: April 24, 2018 Subject: Commission Report Arbor Day – April 25 Join the City of Saratoga and the Saratoga Foothill Club to celebrate Arbor Day on Wednesday, April 25 at 3:30 p.m. at the Foothill Club, 20399 Park Place. Enjoy refreshments, resources, and a tree planting! The City will also celebrate receiving its Tree City USA recognition for the 11th year, along with a Tree City USA Growth Award for demonstrating environmental improvement and an even higher level of tree care. Saratoga State of the City – April 28 Please join Mayor Mary-Lynne Bernald for the annual State of the City on April 28 from 2:00 p.m. to 4:00 p.m. at the Saratoga Civic Theater. Learn about current City affairs, celebrate individuals and organizations that have made significant contributions to the community, enjoy an ice cream social, and explore a resource fair featuring Saratoga service providers. Saratoga Safety Fair – May 20 Join the City for the Saratoga Safety Fair on Sunday, May 20 from 1:00 p.m. to 5:00 p.m. at West Valley College. Get safety tips, meet professionals, and check out a resource fair featuring various safety-related products and services. Volunteer Drivers Needed! The Saratoga Area Senior Center is seeking volunteer drivers for Reach Your Destination Easily (RYDE), a curb-to-curb transportation service for adults ages 55 and older living in the West Valley Cities. The majority of RYDEs are provided by volunteer drivers, and you can volunteer as little as 2 hours per week to help seniors age in their own homes and prevent social isolation. For more information about this rewarding volunteer opportunity, or to register for RYDE services, contact the Saratoga RYDE Coordinator at 408.892.9739